Refund policy

 

SPLENDORE by Shellz Fort Lauderdale, Florida

At SPLENDORE by Shellz, we want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to assist with returns and exchanges.

• Timeframe for exchanges: 5 days
  From the moment you receive your package.
  
  
• No refunds
  We only allow exchanges or store credit.
  
  
• Items are FINAL SALE
  They are not eligible for exchanges or returns.
  
  
• Conditions for exchanges
  Original tags and unused.
  
  
• Shipping responsibility|
  We are only responsible until the package is dropped off at UPS/USPS/DHL.
  Claims must be made directly with the shipping company.

We only accept returns using our official Splendore label.